ITASP04 - Production Support - Technical Analyst OSR

Jakarta, Indonesia · Talent Acquisition

Description

We are looking for Production Support Technical Analyst – Onboarding & Sales Relationship Platform Support who has :

Act as a Subject Matter Expert during other projects as required. Will work across various application development teams, database and systems specialists for additional support when required to supplement and expand their knowledge.

Perform service transition from development to support

Develop / utilize core support tools and processes to perform work while improving day-to-day practices for support team members with the goal of delivering service improvements to the business

Responsible for the creation of software operations and support related documentation.

Research and develop process improvements in dedication to continuous improvement

Requirements

General Qualifications :

Specific Qualifications (Skills/Certification) :

Working Experiences (min. years) :

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